Customer
A leading FMCG and hospitality group operating across the Middle East and Africa, with multiple business entities requiring a standardized and scalable HR management environment.
Technology
Zoho People Plus Enterprise, Zoho Recruit, Zoho Payroll, Zoho Learn, Zoho Connect, Microsoft 365, Biometric Integration, Oracle/Finance System Integration
Business Objective
The client sought to standardize HR operations across multiple countries and business entities while creating a unified digital platform for workforce management.
Key objectives included:
- Standardize HR operations across multiple countries.
- Digitize the end-to-end employee lifecycle.
- Automate payroll and attendance processes.
- Streamline recruitment and employee onboarding.
- Centralize employee records and HR information.
- Establish a unified HR platform with country-specific compliance.
- Improve visibility through HR analytics and reporting.
Scope of services
BXI Technology procured and implemented Zoho People Plus Enterprise across multiple entities, covering:
- Configuration of core HR and employee management.
- Recruitment and onboarding through Zoho Recruit.
- Payroll and attendance automation.
- Performance management and learning management.
- Employee self-service enablement.
- HR analytics and reporting.
- Integration with biometric devices.
- Microsoft 365 integration.
- Oracle/Finance system integration.
- Employee data migration.
- User training and UAT management.
- Long-term support and maintenance.
Benefits
- Centralized HR management across multiple countries.
- Standardized HR processes and governance.
- Automated employee lifecycle workflows.
- Improved payroll accuracy and compliance.
- Enhanced employee self-service.
- Real-time HR analytics and reporting.
- Simplified multi-country HR administration.
- Scalable support for future expansion.
Impact
BXI Technology delivered a unified cloud-based HR ecosystem that modernized workforce management across multiple countries and business entities. The solution improved operational efficiency, strengthened compliance, enhanced employee experience, and established a scalable digital HR foundation to support continued business growth and global operations.
